What our members say.....

Vet David Cuffe from David Cuffe Vets >

Practice Manager and VN Leah Morely from Hyde Park Veterinary Centre >

Practice manager Jill Mason from Tender Paws Veterinary Clinic >

MEMBERS FEEDBACK:

Vetswest Surveys

"A client feedback survey was long overdue in our practice, especially on the farm animal side of the business. Having Vetswest doing it for us was a great solution as we had no disruption whatsoever in the daily running of the business and we were confident that the phone survey would be done in a fairly short amount of time"

"The information presented to us was invaluable and gave us confidence to carry on improving different aspects of the practice. We will definitely ask Vetswest to do more client feedback surveys for us in the future and on a regular basis."

General

"The ease with which we have access to the Vetswest database and in particular the Nett Nett and cost prices has made an enormous improvement on the offers we can now pass on to our clients and monitor any price changes with ease." Member 1.

"Having been a member with another buying group I had became disillusioned with the way their business was run, I didn't feel we were getting value for money. With Vetswest I get contemporanoeus discounts, total transparency, 24/7 access to all my statements and invoicing, equally good ancillary promotions and significantly more personable customer service". Member 2.

"As Practice Manager I used to dread going through all the rebates on the bank accounts and trying to match up with remittances due to the time constraints, this task is now a whole lot easier with individual rebate statements provided by Vetswest." Member 3.

"I like the ethos of Vetswest and what they stand for with the flexibility of being on your own and the simplicity of how the group works." Member 4.

"Vetswest helps us to continue growing our practice with the benefit of good prices, without being tied into a product range so that we can maintain clinical freedom. Vetswest represents value, service and quality of care." Member 5.

"Vetswest has a better package than other groups alongside their on-line capabilities." Member 6.

"Using the other services and recommendations from Vetswest has helped us control costs." Member 7.

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